Entered the wrong UID? Act before delivery
Contact the seller through the order immediately. Whether the destination can be corrected depends on the processing state; a completed delivery may not be reversible.
Your next steps
- Stop placing replacement orders.
- Send the order ID and explain which destination field is wrong.
- Ask whether delivery can be paused or corrected before it completes.
The details that make a difference
Do not assume changing a saved account field changes an order already submitted. Support needs the actual order reference and the corrected destination through its secure channel.
If delivery has completed, request a written explanation of the available resolution. This guide cannot promise a refund or recover currency from another account.
Before you continue
Contact the seller through the order immediately. Whether the destination can be corrected depends on the processing state; a completed delivery may not be reversible.
Use the current product description and official account instructions alongside this guide. The tools on this site organize information you supply; they cannot inspect your account, payment or order.