An international payment was declined
Read the payment provider's error and check whether an order or authorization already exists before retrying. Repeated attempts can create additional pending entries.
Your next steps
- Inspect the existing order and payment history.
- Confirm billing details and the payment method's supported currency.
- Contact the payment provider or merchant using the relevant reference.
The details that make a difference
Do not change your billing country to an invented address. Use the details your payment provider expects and a method offered for the actual transaction.
A bank decline and a seller delivery problem are different issues. Route the request to whoever controls the failed stage and retain the exact error message.
Before you continue
Read the payment provider's error and check whether an order or authorization already exists before retrying. Repeated attempts can create additional pending entries.
Use the current product description and official account instructions alongside this guide. The tools on this site organize information you supply; they cannot inspect your account, payment or order.