Game coins missing after a trade
Identify whether no trade occurred, a trade delivered too little or the currency arrived on a different character. Give support the specific discrepancy.
Your next steps
- Check the target realm and character balance.
- Record the agreed and received quantities.
- Open the order dispute or support route within its stated time limits.
The details that make a difference
Do not accept an off-platform repayment arrangement without understanding its effect on the existing order. Keep evidence available in the marketplace conversation.
If a publisher action affected the balance, the seller's delivery records and the publisher's account decision are separate issues. Neither can be resolved by this site's tools.
Before you continue
Identify whether no trade occurred, a trade delivered too little or the currency arrived on a different character. Give support the specific discrepancy.
Use the current product description and official account instructions alongside this guide. The tools on this site organize information you supply; they cannot inspect your account, payment or order.