Redeeming an Xbox or Microsoft code
Use Microsoft's official redemption flow while signed in to the intended account. Read whether the code adds balance or activates a product before confirming.
Your next steps
- Identify the code type and regional conditions.
- Check the Microsoft account receiving the code.
- Review the confirmation and resulting balance or subscription.
The details that make a difference
A subscription code can have eligibility conditions that a balance card does not. Read any plan, duration or existing-subscriber restrictions in the actual offer.
If redemption is rejected, retain the error text and receipt. The correct remedy depends on the code type and account conditions.
Before you continue
Use Microsoft's official redemption flow while signed in to the intended account. Read whether the code adds balance or activates a product before confirming.
Use the current product description and official account instructions alongside this guide. The tools on this site organize information you supply; they cannot inspect your account, payment or order.