Comparing Pokémon GO web-store purchases
Compare the web-store offer with the app using the same trainer account and actual package contents. Currency-only and item bundles should be evaluated separately.
Your next steps
- Open the official web store and verify the trainer account.
- Record the total coins and items in the selected bundle.
- Check the in-game balance and inventory after delivery.
The details that make a difference
A larger bundle can include items you would not otherwise buy. Value those items according to your plans rather than treating every bonus as cash saved.
For a missing purchase, identify whether the receipt came from the app store or web store. Use that purchase route's support instructions and retain the order reference.
Before you continue
Compare the web-store offer with the app using the same trainer account and actual package contents. Currency-only and item bundles should be evaluated separately.
Use the current product description and official account instructions alongside this guide. The tools on this site organize information you supply; they cannot inspect your account, payment or order.
Official references
Check the service’s current instructions for account and product conditions.