After a game currency purchase
Confirm the received quantity on the intended character and preserve the order evidence. Do not mark an unresolved order as satisfactory just because a seller asks.
Your next steps
- Check the balance before and after delivery.
- Compare the delivered quantity with the order.
- Report shortages or unexpected access requests through support.
The details that make a difference
A seller's screenshot is not a substitute for inspecting your own account. Check for game transaction fees if those were part of the agreed method.
Retain receipts and relevant messages until the order is settled. Review account sessions if the permitted delivery route involved access to your account.
Before you continue
Confirm the received quantity on the intended character and preserve the order evidence. Do not mark an unresolved order as satisfactory just because a seller asks.
Use the current product description and official account instructions alongside this guide. The tools on this site organize information you supply; they cannot inspect your account, payment or order.